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FAQS

  • Does Raydiant Hair accept Returns/Exchanges?
    All sales are final, no refunds or exchanges are available.
  • Ordering hair for a upcoming appointment with Raydiant?
    -I recommend ordering your hair 5 business days before your appointment to ensure it’s availability for your appointment. Also check with Raydiant to see what is available if you’re in need & the 5 business day shipping is too far out for how soon you need your hair. Hair is on hand, and she may have what you’re interested in.
  • How Many Bundles Do I Need?
    12-14 2 Bundles 16-22 3 Bundles 24-30 4 Bundles.
  • Can I color my hair?
    Yes, recommended by a professional only.
  • How to maintain hair?
    I recommend Tresemme Shampoo & Conditioner, along with air drying. Use heat only when needed.
  • How long does the hair last?
    Up to 2 years with good hair care and maintenance.
  • POLICY
    All orders ship through USPS. Shipping address must match billing address or the order will be canceled. For all hair extensions orders, shipping is standard 3-5 business day shipping. Express or overnight isn’t available at this time. For all wig unit orders, shipping is 7-12 business days for the you place your order. ALL orders REQUIRE a signature upon delivery for customer protection. No exceptions. During Holiday seasons, Inclement Weather, & Seasonal Sales, shipping May take slightly longer.
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